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Support Services

Support Services

We work together with our NOC/SOC team to deliver remote problems solving related to the functionality of your data center on cloud or on premises; networking, computing & storage infrastructure or security equipment. Our support technicians will connect directly to your system through a secure connection in order to Accelerate problem solving. • We include case management to help track the solution and escalation of qualified Incidents through our automated Service Desk. • For proper attention and dispatch IN SITU services, incidents are classified based

Soporte técnico remoto
Disaster Recovery Solutions

Disaster Recovery Solutions

Disaster Recovery (DR) encompasses the procedures, policies or processes that prepare an organization’s vital IT infrastructure to effectively recover from natural or human-induced disasters, and ensure business continuity. From cyber-attacks and equipment failure, through hurricanes or other natural disasters – DR needs to cover any possible scenario that threatens the availability of IT infrastructure. In recent years, Disaster Recovery has assumed an increasingly predominant role in enterprise computing budgets, often accounting for 20-25% of IT computing expenses. More specifically, a DRP needs to anticipate and

DRP BIA BCP
Microsoft Services

Microsoft Services

Our engineering team has the skills needed to deliver a highly efficient and modern data center, with expertise in identity management, systems management, virtualization, storage, and networking. Windows Server Planing, design, installation, configuration, testing and troubleshooting of: Windows Server 2019 Hyperv-V DHCP DNS Microsoft Active Directory / Microsoft Azure Active Directory Planing, Design , installation, testing and troubleshooting Policy configuration and best practices Active Directory Flexible Single Master Operations (FSMO) Active Directory backup and restoration Active Directory Certificate services Active Directory object and container level

Microsoft Infrastructure Services Azure
Security Consulting Services

Security Consulting Services

Automotive, industrial, consumer goods, life sciences, retail and travel companies are among those striving to solve specific industry challenges, but disruptive technology (such as cloud, cognitive and digital) impacts their IT ecosystem and workforce—making it difficult to create and bring innovative solutions to the market quickly. Mobileagile’e technology consulting team provides the gears that help clients overcome the challenges associated with two-speed IT. We understand new disruptive technology and we have the skills, tools and methods to help you gain speed and agility while integrating

Servicios Consultoría Seguridad TI
Enterprise Security Monitoring

Enterprise Security Monitoring

Mobileagile’s Managed Threat Response (MTR) team provides centralized and consolidated cybersecurity incident prevention, detection, and response capabilities.  Our SOC extend the capabilities of your IT team and provides end-to-end security bundled as a fully-managed service. Mobileagile arms you with a highly-trained team of threat hunters and response experts who: Proactively hunt for and validate potential threats and incidents Use all available information to determine the scope and severity of threats Apply the appropriate business context for valid threats Initiate actions to remotely disrupt, contain, and

Security Operation Center

+52 33 8526 4300
info@mobileagile.com.mx
El Sol 2934 Int B, Jardines del Bosque, 44520 Guadalajara, Jal.

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